LAKSHMAN KUMAR JAMILI; SOHAM SUNIL KULKARNI; DR. LALIT KUMAR. Voice AI in Action: Transforming Customer Service with Real-Time Transcription and Insights. Universal Research Reports, [S. l.], v. 12, n. 1, p. 36–48, 2025. DOI: 10.36676/urr.v12.i1.1460. Disponível em: https://urr.shodhsagar.com/index.php/j/article/view/1460. Acesso em: 1 apr. 2025.