APPLICATION OF QUEUEING THEORY IN DESIGNING AND DEVELOPING OF HEALTH CARE MODEL

Authors

  • Ravinder Lohiya Research Scholar Department of Mathematics, Baba Mastnath University, Rohtak
  • Prof Naveen Kumar Professor Department of Mathematics, Baba Mastnath University, Rohtak

Keywords:

Queueing, Application, Healthcare

Abstract

The potential of queueing theory to inform healthcare model creation is the subject of this research article. Global healthcare systems confront multiple obstacles, such as maximising the use of available resources, decreasing wait times for patients, and enhancing the quality of care patients receive. A subfield of operations research known as queueing theory offers a methodical approach to these problems. Before diving into its applicability in healthcare contexts, this study clarifies the basic ideas of queueing theory, such as arrival rates, service rates, and queuing models. It demonstrates the merits of queueing theory—better resource allocation, less complicated patient flow, and higher patient satisfaction—by examining case studies and real-world situations.

References

Vissers, J. (2006). Improving Outpatient Department Efficiency: A Queueing Approach.

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Boland, J. W., et al. (2013). Applications of Queueing Theory in Health Care.

Cheng, S. H., et al. (2016). The impact of overcrowding on the performance of healthcare providers in emergency departments.

Vanberkel, P., et al. (2018). Operations research for resource allocation in healthcare: A review.

Shah, N. H., et al. (2020). A Queueing-Theoretic Approach to Hospital Resource Allocation for COVID-19 Patients.

Ayvaz, S., et al. (2021). Queueing Theory-Based Analysis of Operating Room Efficiency: A Review.

Wijewickrama, A., et al. (2012). A review of health-care applications for radio-frequency identification (RFID) technology.

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Published

2023-12-30

How to Cite

Ravinder Lohiya, & Prof Naveen Kumar. (2023). APPLICATION OF QUEUEING THEORY IN DESIGNING AND DEVELOPING OF HEALTH CARE MODEL. Universal Research Reports, 10(4), 193–200. Retrieved from https://urr.shodhsagar.com/index.php/j/article/view/1172

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Section

Original Research Article